A GDS approach to internal systems? Please?

The Government Digital Service is the UK government’s solution to the issue of ensuring that government services are accessible and usable for citizens online. Quite rightly they have received plaudits for their approach to service design and delivery. This is set out in the service standard, a list of 26 criteria that digital services should … Keep reading

A red tape challenge for public servants? Or an internal GDS?

At the DH digital champions summit on Tuesday, during the afternoon open space session, an interesting discussion broke out. One among many, I’m sure! Anyway, what was being discussed was the sheer unusability of government systems and processes. Only, not the ones that the public uses, but the ones that civil servants use. I’ve worked … Keep reading

Link roundup

I find this stuff so you don’t have to: Councils — Kill your PDFs – Some sage advice from Adrian Short – stop publishing so many PDFs! Evolving Digital Engagement – From Participation to Partnership – "This report reviews the background and context for digital engagement, with a focus on the shifting social and media … Keep reading

What I’ve been reading

I find this stuff so that you don’t have to. Tales of the city: the rise of the local blog – "In its daily blogposts, Spitalfields Life aims to portray the full colour of life in London's East End. But who is the mysterious 'Gentle Author' behind this extraordinary work of social history?" Apache Cordova … Keep reading

Bookmarks for April 11th through April 16th

I find this stuff so that you don’t have to. A New Approach to Printing – “a service that enables any application (web, desktop, or mobile) on any device to print to any printer.” Governments and Citizens: You Don’t Own Your Tweets – This is a really interesting piece on ownership of online content. Beauty … Keep reading