An online notebook
The following presentation was linked to by Dennis Howlett, who said: The…slideshow from Mark Masterson makes the point that when dealing with exceptions, the best tools available to us are the knowledge that resides in people’s heads. Ergo – the argument goes: implement social software as a way of capturing that information for current/later use. … Keep reading
James Gardner has a good post on staying up to date. His point is that if you don’t bother to follow the latest developments – which might mean doing so in your own, not work, time – then you’re going to be left behind: 2010 is going to be a performance – not an experience … Keep reading
I find this stuff so that you don’t have to. Enterprise 2.0: Totally Unacceptable – I don't agree, but the challenge is good: 'Too often I hear Enterprise 2.0 positioned as a technology set that represents a better way of getting things done. It doesn’t. Despite what mavens may say, it never has and never … Keep reading
Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content. Ideas of enterprise 2.0 are leaking into intranet design, and quite right too. As per … Keep reading
I thought it might be useful to offer a sneaky-peak into my processes for writing this blog. After all, given that I am trying to encourage others to do the same, it’s probably only fair that I let people know how I do it. Obviously, it’s worth pointing out here that this works for me, … Keep reading