Opportunities for serendipity

Excellent stuff from Andrew McAfee: I think serendipity is part of what underlies Metcalfe’s Law and a big part of the explanation for Eric Raymond’s insight that ‘given enough eyeballs, all bugs are shallow.’ Knowledge workers and their organizations should be doing everything possible to increase opportunities for serendipity. This means searching broadly for information, narrating work so … Keep reading

Buzzin’ enterprise

Two interesting viewpoints on Google Buzz and its potential application behind the firewall, within organisations. Firstly, Larry Dignan on ZDNet’s Between the Lines blog points out that perhaps Google has Sharepoint, not Twitter, in its sights: The Google Buzz playbook will resemble the current Apps and Docs strategy. Aim Buzz at the smaller companies first … Keep reading

Jakob Neilson on intranets

Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content. Ideas of enterprise 2.0 are leaking into intranet design, and quite right too. As per … Keep reading