Online Networked Neighbourhoods Study

Networked Neighbourhoods have published their study into local websites. Written by Hugh Flouch and Kevin Harris, it is as excellent as you would imagine it ought to be.

For lazy people, here’s a link to the four-page summary (PDF warning).

For everyone else, here’s the page of resources including the full reports, research material and video interviews. It’s a great resource and I recommend sifting through it.

Neighbourhood websites, or hyperlocal sites, are an interesting thing in terms of the way they tie into government and democracy. Catherine Howe has written in her customary thoughtful style on this subject numerous times – this post is a good one (and she also covered the launch of the Networked Neighborhoods report in detail).

Here’s a comment I left (before my recent house move!) on one of Catherine’s post which sums up my views on this:

What is local? I can see a street from my bedroom window right next to the one I live in, which couldn’t be any more local to me. But I never walk down there, drive down there, or anything – to be honest, I couldn’t really care less about it. But Stansted Airport – 40 miles down the road – *is* local as far as I am concerned.

I suspect local is defined by the individual and in the context of the issue or activity, which doesn’t sound too much like the great foundation to a community to me.

I’m not denying that location based online communities work – clearly they do – but what is the motivation? You rightly point out that pretty much every hyperlocal effort so far has a different bent to it. The link to democracy has been weak so far, I think – the greatest influence so far has been the dearth of quality local media, I would say.

The one thing I would say is that there is clearly more scope for where locally-focused websites are thriving for councils and local politicians to engage better with them.

The work by groups like Talk About Local also demonstrate that where sites do not exist, there is still an appetite to get them going, once people have been shown how to do so.

It strikes me, however, that attempts by government to act as a catalyst – and indeed a platform – for the creation of such sites itself tends to be less successful.

Sharing and flexibility

Nice post from BIS’ Neil Williams on deciding up on a commenting system for the department’s website.

Go read the whole thing, but he summarises:

So what have we learned?

  • People blogging about what they are up to is dead handy. Stephen and Jimmy writing their posts, me reading them, has saved you thousands of pounds. Direct cause and effect.
  • Having the flexibility to embed stuff is awesome. Insist on it next time you buy a CMS. Hats off to the guys at Eduserv for really coming through for us on this one. We couldn’t put pages together like this and this and this without it.
  • The growing availability of embeddable stuff is way cool. I’m excited about what else we might be able to achieve without dev work – like page ratings using Bazaarvoice and forums using Talki.
  • We all need to think differently now. Few things we might want our website to do are going to be unique to us. Gov webbies, and suppliers of government web services, need to adapt and thoroughly check out 3rd party plugins before embarking on any kind of jiggery-bespokery. Why pay for our own learning curve when others have already been through it?

My take (which pretty much repeats what Neil has said:

  1. People sharing stuff via blogs is good and has measurable impact.
  2. In whatever you do, being flexible and open means you can make the most of developments in technology, or whatever.

Bookmarks for August 5th through August 11th

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I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for June 17th through July 3rd

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for April 30th through May 14th

I find this stuff so that you don’t have to.

  • Should the Public Sector pay for Content Management Systems? « Carl’s Notepad – [with open source] "You will still need to consider the integration aspects but open source products are far more likely to integrate (openness is key) then the big supplier products (no motivation to integrate)."
  • Office 2010: the SharePoint factor – "The simple conclusion then is that to make sense of Office 2010 you need SharePoint 2010. The snag is that SharePoint is not something to roll out casually. Although it has a huge number of interesting features, it is also complex and easy to break. "
  • No Overall Control – a Future State of ICT – "To really address the gap between people in ICT and people who work in the Business (people outside of ICT) you actually need to start moving the competencies that IT Professionals have into the Business."
  • The Fate of the Semantic Web – "While many survey participants noted that current and emerging technologies are being leveraged toward positive web evolution in regard to linking data, there was no consensus on the technical mechanisms and human actions that might lead to the next wave of improvements – nor how extensive the changes might be."
  • tecosystems » I Love WordPress But… – "the reasons we self-host our WordPress instances are being eliminated at an accelerating rate"
  • Meatball Wiki – "Meatball is a community of active practitioners striving to teach each other how to organize people using online tools."
  • Amazon Pursues The Feds and the Potential Billions in Cloud Computing Services – ReadWriteCloud – "Amazon is quietly pursuing the multi-billion dollar federal cloud computing market, intensifying an already fast accelerating sales and marketing effort by Google, Microsoft and a host of others."
  • What’s Wrong With CSS – "Most of all, what I've learned from this exercise in site theming is that CSS is kind of painful. I fully support CSS as a (mostly) functional user interface Model-View-Controller. But even if you have extreme HTML hygiene and Austrian levels of discipline, CSS has some serious limitations in practice."
  • WordPress-to-lead for Salesforce CRM – "People can enter a contact form on your site, and the lead goes straight into Salesforce CRM: no more copy pasting lead info, no more missing leads: each and every one of them is in Salesforce.com for you to follow up."
  • A Collection of 50+ Enterprise 2.0 Case Studies and Examples – Nice resource. Some great examples in here.
  • Headshift Projects: Projects by Sector – Nice collection of social software case studies.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.