sharing

Link roundup

I find this stuff so you don’t have to:

Tools I use for learning

Recently, as part of a survey of members of the Social Learning Centre, I put together a list of ten sites or apps I use a lot in my own learning activity. Actually, I thought ten was rather a lot, so to share it here, I thought I’d whittle it down to half that number.

I think it’s useful to always remind yourself of the tools you use regularly in your own activity, particularly if you spend time designing sites, systems and platforms for others to use.

What’s also interesting for me is that everything in this list is pretty old! It turns out I am not exactly on the cutting edge. Who knew?

Google Reader

The source of all knowledge! OK, maybe not, but I’m subscribed to over 500 blogs and sites in Reader and it’s the second place I go to every day, after my email inbox. Maybe 80% of everything I scan through on there is of no use, but that’s ok –  the 20% is what matters.

I do worry about the future of Reader – RSS is not the hippest of technologies and I’m concerned Google might switch it off some day… which would make me very sad.

Everything I find really useful gets starred in Reader, and thanks to IFTTT, gets pinged to Twitter as a link, and dumped into Evernote as an archive.

Evernote

My portable archive of everything. Web pages get copied into Evernote, everything I star in Reader ends up in here, notes in meetings and during phone calls… pretty much everything that passes my eyes online ends up here in case I need it later.

What’s interesting about Evernote is that it has reached that stage of ubiquity in my way of working where I don’t even recognise that it’s there most of the time, I just perform various actions, look stuff up in it, type in notes, clip a web page, without even thinking. Evernote fits right into my workflow, which is a key thing for any technology.

Wikipedia

I was thinking about putting Google search in here, but actually most of the time what Google produces is a link to a Wikipedia page, so I thought I’d disintermediate for you. No matter what I’m doing, I find myself looking stuff up on Wikipedia to find out more – reading a book, watching TV, whatever. It’s one of the things I use my Nexus 7 tablet for – just so handy a form factor for quickly looking stuff up.

Twitter

Not just where I share stuff I found illuminating, but where I get to find things out too. Whether ‘overhearing’ interesting conversations or picking up on links and stories shared by others, Twitter is a hugely important part of my learning network.

Interestingly (perhaps) is that now I have been on Twitter for a little while, and built up a fairly substantial follower/following count, I find it less useful for asking questions myself and getting responses. Perhaps this is because the network is just that much more busy these days – who knows? – but the apparently logical idea that if you have more followers you get more responses doesn’t seem to be true.

Maybe I’m just asking the wrong questions.

WordPress

Blogging is where all the stuff I’ve learned elsewhere gets written up and formulated into something that’s usually even less coherent than it was before. This has gotten increasingly difficult as the various stresses and strains of life, running a business, etc get in the way; but I do try to blog thoughts and ideas as often as I can.

Hopefully this helps others – but the primary benefit is my own. The process of writing for a public audience forces you to critically analyse your ideas and thinking and there is as much value in the countless posts that never get published because of their idiocy as there is in those that are seen and commented by others.

WordPress is a publishing platform that I feel I have grown up with since I started using it back in 2004 and it just gets out of the way for me.

Online collaboration in the workplace – thoughts and concerns

I had a mixed day yesterday at the Online Information conference, which is excellently led by Steve Dale. The good bits were the sessions I attended and the chance to meet up with good friends, old and new. The less good bit was the panel I was chairing, which was a little challenging to say the least!

Having said that, one of the participants was truly excellent – Andrew Walsh from the University of Huddersfield, who spoke about their efforts to use competitive gaming ideas to encourage greater use of the library with a project called Lemon Tree.

Now, I’m not all that convinced about the use of ‘gamification’ to drive engagement, but there’s no doubt that it really works for many people. I do rather fear for those that get left behind though.

Anyway, one of the more interesting sessions at the conference was on ‘enterprise 2.0’ or the use of social technology in the workplace to improve collaboration and knowledge sharing. Now, I love this stuff, and honestly believe that making social tools available to people to help them do their jobs can have a positive impact on effectiveness and efficiency.

I do have concerns though, particularly based on what a couple of the speakers were talking about (I ought to point out now that I am definitely not referring to Jemima Gibbons whose talk on open leadership was great). I worry that the wrong emphasis is being made when people discuss this issue, in terms of focusing in on organisational objectives and needs and ignoring what is surely central to making this work – the users themselves.

Much is made of the fact that due to the consumerisation of technology, workers are more likely to expect that social tools are available to them at work. I’d agree with this, but I think it is more likely that they expect and desire to use tools of their own choosing and not some corporately imposed knowledge management solution.

In other words, I suspect in this area employees would want to use the tools they like using, for their own purposes. There’s nothing wrong with this – I’m not suggesting that people just want to waste time, or spend their working day expanding their LinkedIn network – but I do think it more important that organisations allow staff access to the tools they want to do their jobs, and then find a way of  managing it all – as opposed to procuring a big system to do ‘social’ and assuming people will want to use it.

Another thing that was mentioned was the idea that making social tools available to employees makes them more creative. Does it? I’d have thought it more likely that these tools merely enhance what an employee was like in the first place. After all, a lot of those early adopters who started using social tools will have been creative, innovative types in the first place. The dullards wouldn’t have considered it in the first place, I wouldn’t have thought.

So the key for me with the implementation and adoption  of social technology in the workplace is getting people to be bothered to use it. Organisations shouldn’t, in my view, waste their time trying to get everyone on board, but instead focus on the innovative types who care enough about their work to want to share and pool knowledge and intelligence. After all, one great example of cross sector collaboration is the Communities of Practice in local government (and beyond) in the UK, but even with the hundred-odd thousand users on that platform, it’s still a tiny fraction of the overall potential audience.

The fundamental problem with knowledge sharing at work, whether using social technology or not, is convincing people it is in their interests to do it. After all, the stuff one knows is what makes us useful and in a world of rising unemployment, it would take a brave soul to give that away.

I realise I have raised a lot of problems here and not provided many answers. I’ll chew it over and maybe come up with some more positive stuff in a later post. I’d be interested in your views though, of course.

Edit: and as if by magic, Headshift’s James Dellow has blogged today on Does Viral Adoption of Enterprise Social Business Software work?

Bookmarks for August 18th through September 8th

I find this stuff so that you don’t have to.

  • Civic Commons code-sharing initiative bids to reduce government IT costs – "Around the United States, city governments have created a multitude of software. Unfortunately, most of the time the code from those projects is not shared between municipalities, which results in duplication of effort and redundant, static software."
  • Anonymity, trust and openness on the social intranet – "In some organisations, the cloak of anonymity could help to establish the first part of that trust relationship, and reassure colleagues that leaders are, in fact, really listening; once it exists, it’s easier to step out of the shadows with a greater degree of trust and openness."
  • The end of history – "History will, of course, look after itself. It always has. But the future history of our time will be different from our histories of past times, and that will not be because we have an eye to the future, but because we are always relentless focused on the present."
  • Why aren’t we all working for Learning Organisations? – "…the authors suggest a way for managers to switch from a ‘command and control’ to a ‘systems thinking’ mindset in order to achieve genuine organisational learning."
  • Quixly – Cool way to host and deliver paid-for content, such as e-books.
  • Understanding Marin County’s $30 million ERP failure – It's not just UK government that cocks up IT projects.
  • Google Wave open source next steps: "Wave in a Box" – "We will expand upon the 200K lines of code we've already open sourced (detailed at waveprotocol.org) to flesh out the existing example Wave server and web client into a more complete application or "Wave in a Box.""
  • Should Governments Legislate a Preference for Open Source? – "It's easy to legislate a preference for Open Source, and difficult to implement a level playing field upon which Open Source and proprietary software could compete fairly. Thus, a number of governments have enacted the preference as an easy-to-legislate way of solving the problem, but I submit not optimally. Having a preference gives proprietary software an opening to portray themselves as the "injured party", when the reality is that historically there has been a preference for proprietary software in both legislation and internal process of government purchasers, and this still exists today."
  • Wiki life – "The point, in the end, is that Wikimedia by its DNA operates in public and benefits accrue — not just as product and engagement and promotion and distribution but also as strategy. That’s the next step in creating the truly public company or organization."
  • First Impressions: VaultPress (WordPress Backup) – Nice summary of the premium backup service for WordPress (sadly just in beta at the moment).
  • Sink or Swim – Donald Clark on the birth of Learning Pool and why the public sector needs it more than ever.
  • Damien Katz: Getting Your Open Source Project to 1.0 – Great notes on successful open source development.
  • Harold Jarche » The Evolving Social Organization – "For decades, organizational growth has been viewed as a positive development, but it has come at a cost."
  • O’Reilly, Open Government and the Ingenuity of Enthusiasm – "It is quite clear that performance management and procurement, as well as many other government processes, need to be revised, reformed or radically changed. But this won’t happen unless we recognize that government and its employees need to remain in charge, need to stay as the custodians of neutrality and transparency, and we, the people, developers or users, can just help them do a better job but not replace them in any way."
  • Research findings and recommendations for Councils – Some fantastic shared learning here from Michele.
  • sigil – "Sigil is a multi-platform WYSIWYG ebook editor. It is designed to edit books in ePub format."
  • Enterprise 2.0 Perceived Risks: Myth or Reality? – "…security is a personal thing, a personal trait that everyone needs to nurture and treasure accordingly."
  • Using Free, Open-Source Software in Local Governments – "…how is it that local governments have failed to capitalize on the cost-saving and productivity-enhancing benefits of using open source software, especially given the budget crises they face?"
  • Open Government Data – "This event will bring together movers and shakers from the world of open government data — including government representatives, policymakers, lawyers, technologists, academics, advocates, citizens, journalists and reusers."
  • WordPress › Email Users « WordPress Plugins – "A plugin for wordpress which allows you to send an email to the registered blog users."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for April 25th through April 30th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

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