Meeting with Microsoft

Microsoft public sector uk

I had a very interesting hour today, chatting with James Brown and Dave Coplin at Microsoft. James works with the public sector all over the world, while Dave concentrates his effort on the UK. Dave also came along to last weekend’s govcamp – good man!

We had a great discussion about the state of public sector IT and the big issues, like open data, innovation and collaboration in government.

No one once claimed that Windows 7 was their idea.

I think it’s important that big vendors like Microsoft – and Google, IBM, SAP and others – are involved in these discussions. Here’s a few reasons why:

  • These guys know a lot of stuff, and they aren’t afraid to share it
  • Like it or not, a lot of public sector organisations buy their IT from bigco. If we – by which I mean the community of people interested in open and effective government – want real change to happen, these guys need to be involved in the conversations
  • Further, for long term technology enabled change to be sustainable within the huge – and not so huge – organisations that make up the public sector, the big boys have to be involved
  • Finally, and perhaps most importantly, the issues we are all talking about are platform neutral. It’s in everyone’s interest that government becomes more innovative and collaborative, whether you are a civil servant, a one man govweb revolution, or a multinational supplier

Both James and Dave are keen to be a part of the conversation and the discussion around open government and the use of technology in organisations to drive improvement and efficiency. Dave even volunteered to write something for this blog in the near future – and now I’ve written it here, it looks like he’ll have to.

Government offline

The Economist has published an interesting article on “Why business succeeds on the web and government mostly fails”:

Why is government unable to reap the same benefits as business, which uses technology to lower costs, please customers and raise profits? The three main reasons are lack of competitive pressure, a tendency to reinvent the wheel and a focus on technology rather than organisation.

That reflects another problem. In the private sector, tight budgets for information technology spark innovation. But bureaucrats are suckers for overpriced, overpromised and overengineered systems. The contrast is all the sharper given some of the successes shown by those using open-source software: the District of Columbia, for example, has junked its servers and proprietary software in favour of the standard package of applications offered and hosted by Google.

Hmmm. Thanks to John Naughton for the tip.