learning

Bookmarks for September 20th through October 1st

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Technology, learning and knowledge

I had a good time up in Scotland last week, and enjoyed putting together and delivering my talk at the Learning Pool event we ran – which saw a great turnout.

My discussion focused on the use of technology in a time of immense change and budget pressures, focusing on not just the use of social media in communicating and engaging outside the organisation but also how such tools can be used internally to improve the way everyone works.

Not exactly ground breaking stuff, but I think it is certainly an area that few organisations in the public sector have right and also one where genuine benefits, cashable and otherwise could be realised.

Think about it. With talk of budget cuts of up to 40% we are going to be seeing huge amounts of change in terms of personnel, with early retirements, redundancies etc. The issues as I see them are around:

  • Knowledge and learning – how do you record and share what the people working in the organisation know? How to capture what’s in the heads of all those staff likely to leave?
  • Change – how to keep staff engaged with large scale change programmes?
  • Talent – how to make the most of the people that are left. Where are the hidden gems in your organisation, and how much money might finding them save you?
  • Innovation – how are ideas shared and assessed in the organisation?
  • Collaboration – how much duplication of effort is going on? How can communications be improved within teams, departments, the whole organisation, even multiple organisations?

Effective use of social software is no panacea and won’t see all the problems of government disappear. However, current usage is so limited I believe it could have a genuinely substantial transformative effect. I’m hoping to be writing a bit more about this in the future.

One other thing I covered in the presentation is around the development of technology from mainframes to today’s smartphones. Two things are apparent:

  1. Technology is getting smaller and more personal
  2. As it does so, the ability for a central authority to control it diminishes.

How does this affect what I was talking about, in terms of organisations using social tools to work better? I think the key is to focus on the personal aspect of this. Don’t try to force people into using specific workflows to achieve what are generally pretty personal tasks. The way people like to record their learning and knowledge differs, so don’t assume the same tool will work the same for everyone.

Rather, be as flexible as you can, and ensure that as an organisation you can loosely join the small pieces of your employees’ shared knowledge and learning.

Here are the slides – ignore the title on the first slide, I moved on pretty quickly from that.

Back to school

OUI’ve just registered to do some proper studying – for the first time since I left university in 2001.

It’s through the Open University, and the qualification is a BSc (Honours) Technology. I’m entirely self taught when it comes to anything computer related, and while that’s fine, I’ve felt for a while that something a little more structured and formal would be useful. I chose this particular course because I know I am no computer scientist, nor anything other than a hobbyist when it comes to actual programming. Hopefully this course will let me focus on strategy and understanding some of the big issues.

I’m also quite interested in how the Open University uses e-learning and the web to support the community of learners on a course.

My first module starts in February next year, so plenty of time to regret my decision – or possibly prepare – and it’s called Networked living: exploring information and communication technologies. Hopefully it will be a fairly gentle start!

Once my work on the course starts, I’ll be sure to share things I learn here on the blog!

Bookmarks for August 18th through September 8th

I find this stuff so that you don’t have to.

  • Civic Commons code-sharing initiative bids to reduce government IT costs – "Around the United States, city governments have created a multitude of software. Unfortunately, most of the time the code from those projects is not shared between municipalities, which results in duplication of effort and redundant, static software."
  • Anonymity, trust and openness on the social intranet – "In some organisations, the cloak of anonymity could help to establish the first part of that trust relationship, and reassure colleagues that leaders are, in fact, really listening; once it exists, it’s easier to step out of the shadows with a greater degree of trust and openness."
  • The end of history – "History will, of course, look after itself. It always has. But the future history of our time will be different from our histories of past times, and that will not be because we have an eye to the future, but because we are always relentless focused on the present."
  • Why aren’t we all working for Learning Organisations? – "…the authors suggest a way for managers to switch from a ‘command and control’ to a ‘systems thinking’ mindset in order to achieve genuine organisational learning."
  • Quixly – Cool way to host and deliver paid-for content, such as e-books.
  • Understanding Marin County’s $30 million ERP failure – It's not just UK government that cocks up IT projects.
  • Google Wave open source next steps: "Wave in a Box" – "We will expand upon the 200K lines of code we've already open sourced (detailed at waveprotocol.org) to flesh out the existing example Wave server and web client into a more complete application or "Wave in a Box.""
  • Should Governments Legislate a Preference for Open Source? – "It's easy to legislate a preference for Open Source, and difficult to implement a level playing field upon which Open Source and proprietary software could compete fairly. Thus, a number of governments have enacted the preference as an easy-to-legislate way of solving the problem, but I submit not optimally. Having a preference gives proprietary software an opening to portray themselves as the "injured party", when the reality is that historically there has been a preference for proprietary software in both legislation and internal process of government purchasers, and this still exists today."
  • Wiki life – "The point, in the end, is that Wikimedia by its DNA operates in public and benefits accrue — not just as product and engagement and promotion and distribution but also as strategy. That’s the next step in creating the truly public company or organization."
  • First Impressions: VaultPress (WordPress Backup) – Nice summary of the premium backup service for WordPress (sadly just in beta at the moment).
  • Sink or Swim – Donald Clark on the birth of Learning Pool and why the public sector needs it more than ever.
  • Damien Katz: Getting Your Open Source Project to 1.0 – Great notes on successful open source development.
  • Harold Jarche » The Evolving Social Organization – "For decades, organizational growth has been viewed as a positive development, but it has come at a cost."
  • O’Reilly, Open Government and the Ingenuity of Enthusiasm – "It is quite clear that performance management and procurement, as well as many other government processes, need to be revised, reformed or radically changed. But this won’t happen unless we recognize that government and its employees need to remain in charge, need to stay as the custodians of neutrality and transparency, and we, the people, developers or users, can just help them do a better job but not replace them in any way."
  • Research findings and recommendations for Councils – Some fantastic shared learning here from Michele.
  • sigil – "Sigil is a multi-platform WYSIWYG ebook editor. It is designed to edit books in ePub format."
  • Enterprise 2.0 Perceived Risks: Myth or Reality? – "…security is a personal thing, a personal trait that everyone needs to nurture and treasure accordingly."
  • Using Free, Open-Source Software in Local Governments – "…how is it that local governments have failed to capitalize on the cost-saving and productivity-enhancing benefits of using open source software, especially given the budget crises they face?"
  • Open Government Data – "This event will bring together movers and shakers from the world of open government data — including government representatives, policymakers, lawyers, technologists, academics, advocates, citizens, journalists and reusers."
  • WordPress › Email Users « WordPress Plugins – "A plugin for wordpress which allows you to send an email to the registered blog users."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Personal learning and technology

I blogged over on the Learning Pool site about the personalisation of learning and development in public sector (indeed, any) organisations, and the role of technology in it.

Thought DavePress readers might also be interested.

One of the interesting developments of web technology has been the increasing focus on individual, personal choices. Don’t like what’s on TV? Choose something for yourself to watch on YouTube. Nothing of interest in the newspaper? Use Google to find a blog that covers the issues you’re into. And so on.

Now this issue of personal choice isn’t limited to our personal tastes in media consumption. It applies to everything. Increasingly, it’s applying to learning and development – and that could have significant implications for workforce learning.

Read the rest of it here.

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