Comments in the crowd

Photo credit: Greenboy Great post by Steph on comments, community and moderation: …as more people start to see the web as place for self-expression in their own spaces and other people’s, hearing the interesting voices in the crowd is only…

Online social media surgery

I love the social media surgery concept, which was pioneered by Pete Ashton in Birmingham, used by me at UK Youth Online and then turned into something amazing by Pete, Nick and others in Birmingham. I think there is a…

Google: not just search

It shouldn’t come as a surprise to most people reading this blog that Google provides a number of services other than their traditional business area of web search. Many of the tools can be used as part of an online…

Every community needs a killer app

One of the key challenges to establishing a community is attracting engagement – not just getting the numbers in of people signing up, but getting them to actively take part. One step to achieve this is through gradual culture change,…

A thought…

…that’s occurred to me since being at Online Information last week. People still seem to be under the impression that having a forum on a website, whether internal or external, means you have a community. You don’t. A community needs…