Bookmarks for March 30th through April 5th

I find this stuff so that you don’t have to. The Collapse of Complex Business Models « Clay Shirky – Awesome stuff from Shirky.   Reflecting on my MSc research by Michele Ide-Smith – "By researching the attitudes and perceptions of authorities and citizens I hope to gain a better understanding of perceived barriers, threats and opportunities … Keep reading

Bookmarks for March 18th through March 20th

[Something is going wrong with this again. For some reason this hadn’t been posted before now.] I find this stuff so that you don’t have to. Embracing Government 2.0: Leading transformative change in the public sector (PDF) – PDF warning! Link to paper from Grant Thornton on gov 2.0 – some interesting case studies. Government … Keep reading

Social CRM

An interesting development is the way social (in other words, anything ‘2.0’) technology is influencing traditional corporate IT. Despite not having an IT background myself, I find this stuff fascinating. CRM (Customer relationship management) systems are no different, and an awful lot of talking, writing and developing is going on around the idea of ‘social … Keep reading

Bookmarks for March 16th through March 18th

I find this stuff so that you don’t have to. comment.ofqual.gov.uk – Lovely commentable document style consultations from Ofqual MINDSPACE: Influencing behaviour through public policy – Institute for Government – "Influencing behaviour through public policy explores how behaviour change theory can help meet current policy challenges, such as how to reduce crime, tackle obesity, or … Keep reading

Bookmarks for March 13th through March 15th

I find this stuff so that you don’t have to. HR in the 21st Century – Collection of very interesting posts and thoughts on HR in the age of Enterprise 2.0 Opinion Space – "The U.S. Department of State is interested in your perspectives and input on a series of important foreign policy questions. "Opinion … Keep reading